Contact
Write to us. A person answers.
Mourning is built by a small, independent team — Visit Proof LLC, based in the United States. We don’t run a call center or a chatbot maze; email is the fastest way to reach us, and we usually reply within one business day. If you’re writing in the middle of a hard week, say so — we’ll move you to the front.
Families & support
hello@mourning.ioQuestions about a memorial, the workspace, billing, or exporting an archive. If something feels broken or confusing, this address too — a person reads every message, usually within one business day.
Service providers & partnerships
partners@mourning.ioFuneral homes, celebrants, counselors, attorneys, and everyone in the partner program — applications, referral links, and payout questions.
Press & everything else
hello@mourning.ioPut “Press” in the subject line and we’ll route it to the right person.
Looking for something specific? The FAQ answers the common questions, the guides cover the weeks after a loss, and the privacy policy explains how family data is handled — no ads, no data sales.